Terms and Conditions
Welcome to the Unrational Games Ltd terms and conditions. Please read these terms and conditions carefully before using our products.
Unrational Games Ltd (“us” or “we”) operates a range of games and mobile applications (“the Games”), available through a combination of our domains/subdomains (the “Sites”) or mobile applications (the “Apps”). These Games are strictly for amusement purposes only - we do not offer real money gambling or an opportunity to win real money or prizes.
These terms and conditions, together with any documents referred to within (the “Terms”), apply to your use of any Unrational Games Ltd Games, Sites, Apps, software, products and services, on any internet enabled electronic device (the "Service").
By accessing the Service, you agree that you have read, understood and agree to comply with these Terms.
- Access to our sites
- Use of our site content
- Information on this site
- User generated content
- Conduct of users
- Virtual items and in-game upgrades
- License
- Feedback and unsolicited ideas
- Our responsibilities for loss or damage suffered by you
- Deleting / termination of your account
- Copyright complaints
- Third party advertising
- Changes to the site and these terms
- Applicable law
Access to our sites
You are not permitted to play our Games if any of the following conditions are true:
- You are legally incapable of entering into a contract with us
- You are under 13 years old
- You are under the age at which you can give valid consent to the processing of your personal data under applicable data privacy laws in your jurisdiction
- You are banned from playing our Games
If you are under the age of 18, or under the age of majority where you are located, you represent that your legal guardian has reviewed and agreed to these Terms.
You must not permit any other person who would otherwise be ineligible to play our Games to use your account.
We permit access to our Sites or Apps to you on a temporary basis, and we reserve the right to withdraw your access or amend the content we provide on our Games without notice. We will not be liable if for any reason our Games are unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our Games, or all our Games. Certain areas of the Games may also be restricted to account holders only. If you create an account, you must treat such account information, including any login details, as confidential and must not disclose it to any third party. You must promptly notify us if you suspect anyone else has obtained access to your account.
Your right to access and use the Site will be terminated immediately if you breach any of these Terms
Use of our site content
We are the owner or the licensee of all intellectual property rights in our Games and the material published on them. Those works are subject to copyright and are protected by worldwide intellectual property laws. All such rights are reserved.
You may download extracts of any content from our Games solely for the purposes of evaluating our products and services for your own purposes, on the basis no content is modified in any way and any proprietary notices are not removed.
Information on this site
The content on our Games (including any links to other Games and resources) is provided “as is” for general information only. It is not intended to amount to advice on which you should rely.
Although we make reasonable efforts to update the information on our Games, we make no representations, warranties or guarantees, whether express or implied, that the content in our Games is accurate, complete or up to date.
We are not responsible for any content which is not published by us and have no control over the content of any third party sites or resources linked to our Sites or Apps.
User generated content
Our Games may include information and materials created by other users of the Games. This information and these materials have not been verified or approved by us. If you create content for or on our Games, you agree that it will not be in violation of any applicable law and that you have permission to use any images, text or otherwise from any other party whose personal or other information or intellectual property is included.
Content created by other users of our Games does not represent our views or values. By using our Games you acknowledge that you may see user generated content that you may find offensive or inappropriate. Illegal, defamatory or similarly inappropriate content should be reported to
[email protected].
Any content you upload or transmit to us or our Games will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but by providing content to the Games, you are granting us, and other users, a perpetual, worldwide, non-exclusive, fully transferable right and license to use, reproduce, display, distribute, and adapt that content, including publishing the content on our Games, commercial, non-commercial and promotional use and as otherwise permitted in accordance with these Terms.
You acknowledge that we may modify, edit, or otherwise alter the user generated content for any reason, and you waive any moral rights or similar rights that you may have in connection with such modifications, provided that such modifications do not materially distort or misrepresent the original intent of the Content.
If you request the deletion of your content we will take all reasonable steps to remove your content from active use, however, some content may persist in our systems, including in backups and records which represent shared historical data. We may also retain data where we consider it legally necessary.
We also have the right to disclose your identity to any regulator or third party who is claiming that any content posted or uploaded by you to our Games constitutes a violation of their intellectual property rights or of their right to privacy.
We reserve the right to reject or remove any content that does not comply with these Terms.
Conduct of users
You acknowledge that you are solely responsible for interactions with other users of our Games, and that you are solely responsible for all content you publish or post to our Games or transmit to other users.
You must not use any part of the content on our Games for commercial purposes without obtaining a licence to do so from us or our licensors.
You agree not to post, distribute or reproduce in any way any copyright material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
You will not submit any content that contains offensive, obscene or otherwise unlawful references, offensive language, or other material that we may consider could bring us or the Games into disrepute. You agree not to participate in mischievous or malicious behaviour which causes damage or may cause damage to us or the Games or any of the computer systems on which our Games reside.
Virtual items and in-game upgrades
Within our Games you may be offered the opportunity to purchase virtual items (for example cosmetic, non-gameplay adjusting, visual enhancements) or in-game upgrades (e.g. the ability to unlock features). Some virtual items or upgrades may have a usage or time limit which will be visible in the purchase process.
Purchasing virtual items or upgrades is not a requirement to play the Games. A purchase represents a limited license to use the virtual item or upgrade, commencing when we accept your payment and continuing until either:
- Our obligation under time or usage limits for the item has been fulfilled
- We, or you, close your account in accordance with these Terms
Virtual items or upgrades purchased in our Games which are accessed through third-party platforms (e.g. Facebook, Apple/Google Stores) may be subject to those platforms' payment terms and conditions. We do not control how you can pay on those platforms and shall not be liable for processing the payment by such third parties. When using the payment processes of those platforms, please refer to their terms of service for additional information.
You acknowledge that we may modify, edit, or otherwise alter the user generated content for any reason, and you waive any moral rights or similar rights that you may have in connection with such modifications, provided that such modifications do not materially distort or misrepresent the original intent of the Content.
When you make a purchase on our Sites, the payment page will let you know what payment methods are available and the total price of your order. When your purchase is complete, our payment processor may send you a confirmation email. Please check that the details in the confirmation message are correct as soon as possible and notify us of any issues at
[email protected]. We keep records of transactions as part of the process of fulfilling orders and accounting/legal requirements. Please see our privacy policy for details of our data collection by us and our payment providers.
You agree to notify us about any billing disputes within 30 days of them appearing on your account statement. If you do not bring them to our attention within that period, you agree that you waive your right to dispute such problems or discrepancies. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted. You understand that we may suspend or terminate your access to our Games if for any reason a charge you authorize us to make to your credit card or other method of payment cannot be processed or is returned to us unpaid and, if such event occurs, you shall immediately remit to us payment for such charge through an alternative payment method.
You acknowledge that, outside of our statutory requirements, we are not required to provide a refund for any other reason and that you will not receive money or other compensation for unused virtual items or upgrades when an account is closed, irrespective of the reason for closure or payment methodology. All virtual items and upgrades are forfeited if your account is terminated or suspended or if our Games are no longer available.
Depending on your country of residence, you may have a statutory right to a refund of your purchase of virtual items/upgrades. If you are unhappy with your purchase, please contact us at
[email protected] and we will advise you of your refund options.
License
Subject to your agreement to abide by these terms and any other applicable rules, you may play our Games subject to these Terms, for your own non-commercial, entertainment purposes. You agree not to use the Games for any other purpose and agree that Unrational Games Ltd will have no liability to you for any damage or loss arising from unauthorised uses.
Feedback and unsolicited ideas
We welcome feedback and may explicitly request your feedback on product features or promotional activity. You are not obliged to provide feedback or respond to these requests, but any response you do provide will be subject to the specific rules notified in the communication and these terms and conditions.
Our responsibilities for loss or damage suffered by you
Nothing in these Terms excludes or limits our liability to you for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation and where it would otherwise be unlawful to do so. Subject to the previous condition, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it and will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our Games; or
- use of or reliance on any content displayed on our Games
In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
We do not guarantee that our Sites or Apps will be secure or free from bugs or viruses - you should use appropriate software and strategies to ensure the integrity of the personal equipment you use to access the Games.
Deleting / termination of your account
You may request that we delete your account at any time by emailing
[email protected].
Subject to your statutory rights, we are not required to provide refunds or any other type of compensation if you request the deletion of your account.
We may, at our discretion, limit, suspend, terminate, modify, or delete accounts or access to our Games and Sites or Apps, including all related content and tools. We may choose to delay the publication of, or remove, hosted content and we are under no obligation to compensate you for any losses incurred as a result.
Copyright complaints
If you believe that any content on our Sites or Apps infringes on the intellectual property rights of another legal entity then please contact us at
[email protected] so we can review the details and make the required changes.
Third party advertising
Our Games may feature age-appropriate advertisements/offers from third parties.
Our disclosure of information for third party advertising is addressed our
Privacy Policy. We do not control these third-party websites and are not responsible for their privacy policies or business practices.
We make no representation or warranty regarding any content, goods and/or services provided by any third party content linked to within our Games, and will not be liable for any claim relating to any such content, goods and/or services.
The inclusion of any third party offer does not imply endorsement by us of the services provided by that third party. Any interaction, commercial or otherwise, you have with a third party as a result of content within our Games is your responsibility.
Changes to the site and these terms
We may update and change our Games from time to time to reflect changes to our services, our users' needs, changes in the law, regulatory requirements and our business priorities, which may also require changes to these Terms. Every time you wish to use our Games, please check these Terms to ensure you understand the terms that apply at that time.
Applicable law
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.